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Tenant Satisfaction Survey

2024 Survey Results

Thank you to everyone who completed the 2024 Te Toi Mahana Tenant Satisfaction Survey. Your feedback is important to know how we can improve our services to you and your whānau.

 

You can view the results of the 2024 survey here

While these results are largely positive there is always room for improvement. In response to your feedback we will be working to: 

  • Do more to communicate with tenants about who their Tenancy Advisor is and how they can be contacted

  • Increase car parking enforcement and tenant education about car parking rules

  • Use more electronic communications channels (texts, emails, tenant portal) in addition to letters

  • Upload more information on our website (e.g. policies)

If you have any questions or comments about the Tenant Satisfaction Survey please contact Seb Bishop (Seb.bishop@tetoimahana.org.nz or 021 243 5629). 


 

 

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